FAQs Grooming
What is Mobile Pet Grooming?
Mobile Pet Grooming is a van, which inside is equipped with all the tools and necessities to bathe and groom your cat or dog.
Does Mobile Pet Grooming come to my office?
Yes. Just as we come to your house or apartment, we can come to your office. Are only requirements are a place to park and that you meet us there with your pet.
Does Mobile Pet Grooming require an electrical connection at my home?
No, we have our own power source.
What services does Mobile Pet Grooming offer?
Shampoo, blow dry, nail trimming, ear cleaning, A. gland cleaning, hand brushing, hair-cutting with scissors or clippers and breed specific styling,anti-flea and Tick,dematting
What products do you use?
The shampoo that we regularly use is an extra mild, tearless formula. also have available, specialty shampoos to suit your cat or dog’s specific condition or age. Anti-itch shampoo is an example.
What is your water source?
Mobile Pet Grooming is equipped with our own fresh water tank.
Do You use Tranquilizers?
No, we never use any type of tranquilizers or drugs.
For how long have you had your grooming business?
We have had our licensed Mobile Pet Grooming business in the Miami Beach and Bay Harbor island for over 9 years
My dog has very knotted fur, how do you deal with that?
In these cases, we evaluate which is the best remedy; whether it is necessary to shave the knots or whether they can be de-tangled in order to salvage the length of the fur.
One of my dogs has flees and the other has ticks, can you help?
We have a treatment to remove flees and ticks. As us about it.
How do I pay?
Payment is collected WITHOUT EXCEPTION at the end of the grooming appointment. We accept personal checks issued from a Florida bank or cash. If we arrive at an appointment and you ( the owner) are not present and the payment has not been left for us, we CAN NOT PROCEED WITH THE GROOMING SERVICE.
Do you service all areas of Miami-Dade county?
Mobile Pet Grooming does not service all areas, but we do have a large coverage area.
Ask us! - Our main area are Miami Beach
Who will be with my pet?
Professional groomers,Jorge and Sandra will be with your pet throughout the service.
Can I watch you work ?
Yes, you can watch from outside the Mobile Pet Grooming vehicle, all the doors are open during the grooming.
Will my pet be hot or cold?
No, your pet will be very confortable. We have air-conditioning and use a heater in the winter.
Do you work 7 days a week?
No, we work Monday - Friday, 9 a.m. to 5 p.m.
Will the estimate that you give me over the phone be the same as the price I’m charged at the grooming appointment?
We make every effort to give you an accurate estimate over the phone. However, it is upon seeing your pet that we that we are able to give you the final price. You are always given the price before we begin the grooming service. ( If you accurately describe the pets condition and temperament to us over the phone, your final price will not exceed the estimate.)
Is Mobile Pet Grooming more expensive than a Salon?
Is a different type of grooming service. You have the convenience of having the grooming service at your doorstep or the place of your choosing, at the time of day which suits your schedule, and your pet is the only animal being attended to. Mobile Pet Grooming is for those dog and cat owners who are concerned for their pet’s comfort; you choose a specific time for your pet to be groomed so that there is no time spent in cages waiting for the groomers. Our prices may be a bit higher than a salon, but the level of service and comfort we provide your pet make us well worth it.
Is Mobile Pet Grooming for me?
Mobile Pet Grooming is all about bringing to you everything necessary for the complete comfort and well being of your pet. Most of our clients have been with us for a long time. They like being able to leave, do errands, and not worry about coming to pick up their pet from a salon or even having to be home at all. I am sure that Mobile Pet Grooming is for you, who doesn’t like the comfort of being well attended to?
I left my dog with a friend who didn’t take care of him. I can’t even get a brush through his hair now, can you help?
From time to time we encounter dogs who have not been well cared for, the dog may have very long knotted hair, dirty ears, mucus in and around his eyes and eyelashes, and dirty, long nails. In such cases we evaluate the service necessary and quote you a price, which needs to be paid ahead of time and in cash.
I left a message for you this afternoon, why haven’t you called me back?
On occasion, we are unable to return your call on the same day if it was one of the last messages received. We always return calls in the order which we receive them, but be sure that we will respond to you the following day.
I have more questions, can I ask you?
Please don’t hesitate to call us, we are happy to serve you. Thank you!
